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Can my cloud configuration be moved to server hosted

Cathy_rfjjhd

Hi,

I have beentestung and evaluating Jira SD in a cloud environment, however we will need to purchase server based due to out GDPR commitments with our clients on data storage. In my evaluation I have done quite a bit of setting up and configuration in terms of Projects, Issues, fields etc. Will I need to start again once we go with the server hosting or is there a way to migrate the configuration I have done in the cloud version?

Many thanks,

Cathy

Accepted answers

Nic Brough -Adaptavist-

You can get a backup from the Cloud server and use it to create a new Server installation. It will take everything though, and the import over-writes any data you might have put in the server install.

All comments

Nic Brough -Adaptavist-

Cathy_rfjjhd

Hi Nic,

That's great, thank you. I need to report back to IT on this, would you be able to tell me how we would go about this. Do we have to make a request or can we do it ourselves?

Many thanks,

Cathy

Nic Brough -Adaptavist-

Have a read through https://confluence.atlassian.com/adminjiraserver/migrating-from-jira-cloud-to-server-applications-938846963.html