Could not retrieve public key for real-time collaboration service at http://localhost:8091/synchron

Question

Hi Guys,

Confluence editing is not working, I am seeing below error in logs.

Could not retrieve public key for real-time collaboration service at http://localhost:8091/synchrony/jwt-key with exception: Connect to localhost:8091 [localhost/127.0.0.1, localhost/0:0:0:0:0:0:0:1] failed: Connection refused: connect

Priya Ayyadevara · Answer

Any update on this ?

we have the same error

Alfredo Lagrosa · Answer

Your link does not work,

Looks like we’re off the beaten track

They say that all roads, lead to Rome. 
But we’ve lost our way, so let’s try going home.

Head to our documentation homepage that does exist.

refalm1 · Answer

Try this on for size:

https://confluence.atlassian.com/confkb/confluence-cannot-connect-to-synchrony-due-to-error-validating-jwt-935899880.html