Edit button not appearing

Question

Hi,

I have two tickets where i cannot see the edit button at all when viewing the ticket. The only fields i can see are admin and comment.

Please advise why this could be?

Neil

Sam_ul1apk · Answer

Usually, it's used to prevent users from editing closed tickets.

For most cases, you should reopen the ticket to be able to edit it.

https://confluence.atlassian.com/adminjiracloud/workflow-properties-776636709.html

Neil Shah_fjos45 · Answer

There is a property called jira.issue.editable = false. What does that mean?

Sam_ul1apk · Answer

Hi Neil,
please check "Permission scheme" for this project - "Edit Issues" permission
or workflow "Properties" for a particular status:

Property Key: jira.issue.editable

Property Value: false