ScripRunner Copy custom field values from 3 multi-user picker CFs and add those values to another CF

Devops_v1qssh

Hello Folks,

I am trying to do some automation with Jira service desk with Scriptrunner plugin while creating an issue.This is the scenario.

I need to extract custom field values from 3 multi-user picker custom fields and add those values to another multi-user picker custom field during the ticket creation. I wanted to implement this logic in post-functions.

CF1 - user1,user2
CF2 - userX,userY
CF3 - userA,userB

As soon as some create a ticket, Copy the above 3 CF values (all users) to another custom field (multi-user picker) CF4 = $CF1, $CF2, $CF3

 

Please shed some light on this scenario.

Elifcan Cakmak

Hello,

For this purpose, you need an add-on. For example with Jira Suite Utilities add-on's Copy Value From Other Field (JSU), you can copy three fields' values to another field and use append while doing it.

Or you can use Script Runner to write a custom script to add all these custom fields' values to another. 

However I don't think there is a way to do this with default Jira features.

Regards,

Elifcan