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Why is commenting on issues disabled for a group of users?

Vasco Nunes

I have some issues that I assign to a given group of users. When the issue transitions the users looses commenting capability.

This occurs despite the project's permissions are enabled for any logged user:

Accepted answers

Charlie Misonne

I think your worfklow sets the jira.issue.editable property to false.

Check the worfkow transition properties in your workflow configuration.

See Workflow Properties for more info.

All comments

Charlie Misonne

I think your worfklow sets the jira.issue.editable property to false.

Check the worfkow transition properties in your workflow configuration.

See Workflow Properties for more info.

Parvez Misarwala

Check your project permissions for 'Comment issues'. Appropriate users or groups must be assigned to this permission.

Vasco Nunes

it was the jira.permission.comment property in the workflow status. Thanks for the clue.

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