How to get back or recover an accidentally deleted test cycle and also can we set access restrictions to a created test cycle (like only read access and not the edit/delete permissions)
You would need to restore a backup before the delete(depending on how long ago the last backup was taken).
As for permission restrictions, I am unsure if you are referring to JIRA or a functionality provided by a testing Addon(e.g. XRAY). If the former, the permission scheme for the project is the way to go and on a project level, reduce how many JIRA admins you have.
If the later, then I would say look at the documentation of the add-on as this would give you the best idea on how to proceed.
Thank you so much Ismael for the info, we are using Adaptavist add-on. The permission restrictions are at only project level, can't we set at test cycle level ?
And could you please help us on from where we can get the backup file and how to restore the same, Thanks.
Your JIRA administrator will know how backups are setup and how to restore from one. WARNING: restoring a backup overwrites the current data. You will lose ANY changes since the backup you restore.
Backups:
The backup and restore is described here: https://confluence.atlassian.com/agile/jira-agile-administrator-s-guide/backing-up-and-restoring-data
as for restivtion, You can restrict on project level only. It is not recommended that all users have the ability to deletean issue.
Lastly, I will need more information to understand your test process only then can I suggest aanything.
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