Administrator cannot cancel Filter Subscription

Question

In Jira SD Cloud, project lead and administrator* is unable to cancel his own subscription for a filter. No action can seen in the column (see screenshot).

*(groups: adminsitrators groups are administrators, jira-adminstrator, site administrator, jira-administrator)

Sergei Gridnevskii · Answer

Hi Matt,

Your solution is partial - you will not be able to log in as the owner if the owner was terminated, e.g. cancelled in AD.

Solution of Thomas is better, however one needs to know other guys that are subscribed.

I guess this issue is another gap in Jira that will never be filled due to large backlog of developers.

Thomas Ender · Answer

Thank you for the answer and suggestion. Might be a bug.

Work around: delete Filter and remake it. Then re-add the subscribers.

Will open Ticket.

Regards

Thomas

Matt Doar_tzgiej · Answer

I use Data Center and Script Runner, so I just log in as the owner of the filter. This may be the same problem in Cloud with no workaround. Contact Atlassian support?