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Can't Add Page Restrictions to Any Pages within Space

Aaron Hurley

Recently one of our spaces has not been working properly, we are unable to edit/add the page restrictions of any pages. When we go to Tools > Restrictions, nothing happens (the pop-up does not appear). When we go to Edit > Restrictions then the popup appears but we are unable to add permissions, when we click to add nothing happens. All of our other spaces are fine and this space is setup the same way. Any ideas??

*notes: the pages we're trying to edit does not have any page permissions nor do its parent pages. have tried IE, Firefox, and Chrome. also tried Windows and Mac, same issue exists everywhere.

Accepted answers

Remo Siegwart

Are you using a custom theme? If so you probably need to add the following line to your page.vmd:

#parse("/decorators/includes/page-content-includes.vm")

The problem is that the page restrictions dialog needs the current spaceKey to perform the request. The current space key is usually stored in a hidden parameter field on the page, which is probably missing in your case. Those hidden parameter fields should look something like this:

&lt;fieldset class="hidden parameters"&gt;
    &lt;input type="hidden" title="spaceKeyEncoded" value="yourSpaceKey"&gt;
    &lt;input type="hidden" title="spaceKeyDecoded" value="yourSpaceKey"&gt;
&lt;/fieldset&gt;

All comments

Remo Siegwart

Are you using a custom theme? If so you probably need to add the following line to your page.vmd:

#parse("/decorators/includes/page-content-includes.vm")

&lt;fieldset class="hidden parameters"&gt;
    &lt;input type="hidden" title="spaceKeyEncoded" value="yourSpaceKey"&gt;
    &lt;input type="hidden" title="spaceKeyDecoded" value="yourSpaceKey"&gt;
&lt;/fieldset&gt;

Aaron Hurley

Thank you for your response, Remo. We are not using a custom theme, just the Global Look and Feel Theme.

The strange thing is that only this one space is affected whereas all the others are setup the same (15 others). Any other thoughts?

Remo Siegwart

Maybe someone adjusted the layout of the Global Look and Feel? In Browse => Space Admin => Layout all the layouts should be displayed as < default >. If there is an Edit or Reset Default link, the layout was customized.

Aaron Hurley

Wow! You're right, someone did edit the page layout. Rest to default and it works. Thank you!!

Shimrit Janes

We seem to have a similar problem. We've recently upgraded to Confluence 3.5, and since the upgrade I'm unable to edit the page restrictions in all spaces:

Go to tools --> restrictions, nothing happens
Click on the padlock icon to a page that already has restrictions applied, nothing happens
Click 'edit' restrictions when editing a page, the window comes up but unable to manage the restrictions (eg tyring to add a new name - can find the user using the search box, but when I click the name nothing happens).

We have a customised look and feel configured for all of Confluence, but not individual spaces. Any help would be appreciated!