nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Migration Service Desk 3.3.0 (add-on) data to Service Desk 3.15.3 (stand alone instance)

IT Mikroelektronika

Hello,

we are currently using Jira 7.3.0 including Service Desk as add-on 3.3.0 on our own Ubuntu 14.04 server.

After installing new Ubuntu 18.04 server with stand-alone instance of Service Desk 3.15.3, we would like to migrate data (this means one specific project) from old Service Desk (add-on) 3.3.0 to this new instance...

What are necessary steps to do this?

Thanks for any answer.

Regards #Jaroslav K.

Accepted answers

Hello,

The simplest way to use either Project Configurator or Configuration Manager plugins:

https://marketplace.atlassian.com/apps/1211147/project-configurator-for-jira?hosting=server&tab=overview

https://marketplace.atlassian.com/apps/1211611/configuration-manager-for-jira?hosting=server&tab=overview

All comments

Hello,

The simplest way to use either Project Configurator or Configuration Manager plugins:

https://marketplace.atlassian.com/apps/1211147/project-configurator-for-jira?hosting=server&tab=overview

https://marketplace.atlassian.com/apps/1211611/configuration-manager-for-jira?hosting=server&tab=overview

IT Mikroelektronika

And isn't it possible without third-party applications - just using Jira or Service Desk tools itself? Thnx #JK

Nic Brough -Adaptavist-

No, Jira does not have migration tools, it expects you to install it and use it in one place.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

migration

jira-service-desk

upgrade