nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Quick way to get a Service Desk Portal issue URL?

Given a Service Desk issue I'm working on, what's the quickest way to get the equivalent Service Desk Portal URL that those outside the project can view (for example the request participants)?

Accepted answers

If you open a service desk issue, there is a link in the right bar to the portal:

2018-11-23 14_57_04-[SD-932] Targit - sales overview needed - Jira.png

All comments

Hello Richard,

https://<yourservicedeskfqdn.com>/servicedesk/customer/portal/<customer_portal_id> /<YOUR_ISSUE_ID-XXXX>

also usefull links:

https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-customize-your-portal-url

https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-customizing-the-customer-portal

Hope, that will help you

If you open a service desk issue, there is a link in the right bar to the portal:

2018-11-23 14_57_04-[SD-932] Targit - sales overview needed - Jira.png

Can't believe I missed that - thanks

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