Trigger API to SAP from Jira

Ward Schwillens_ Schwillie

I need to be able to trigger an API from Jira that uses Jira custom field data to as a key value in the API to SAP.

This should be idealy done when transitioning an issue in a workflow or simply (if possible) just by checking a checkbox custom field in an issue. 

What is the best way to do this?

Some options:

- trigger a C# program on my application server

- write a record into an SQL DB, used by a service running on my Application server

- ...

 

Nic Brough -Adaptavist-

Doing this on a transition is the best option - you can set up post-functions, scripts, automations or webhooks based on those.  (Just an edit to an issue requires that you do it as a listener, which means a bit more work, but the same basic idea).

A webhook is the only one that won't require coding - as you go through the transition, Jira can poke a remote system with a url you build from data on the issue.  The other methods are going to need you to write code that do whatever SAP needs it to do to get the update.