Integrate Cloud with Active Directory

Question

We have a Jira Service Desk Cloud.As of now we were using Jira Service Desk on premises which is using AD users.  We want to move from server to the cloud one. The problem is we want to have our Active Directory users in JIRA Service Desk cloud. Is this supported ? How it can be possible ? Does the identity manager supports  the Microsoft Active Directory integration? Kindly Help.

Amith Mathur {Appfire} · Answer

Hi @Mukul S,

Yes. You can view the authentication information on this page.

Thanks,
Amith Mathur

Mukul S · Answer

Thanks @Amith Mathur {Appfire}  , But one doubt - For this method we need to have Azure AD Subscription right ? It will have an additional cost with respect to Azure License i believe. Is there any alternate method also available ?

Amith Mathur {Appfire} · Answer

Hi @Mukul S,

We can connect the AD to Azure AD via Azure Dir Sync, then Azure AD connects with Atlassian products and many other products. Please review this page.

Thanks,
Amith Mathur