HI!
I have a user that regularly gets added and removed as a participant to tickets. However once removed as a request participant they still receive notifications. How do I stop this?
You may be able to check if they are in watchers, as well.
Emma,
Is the user part of an organization that tickets get shared with?
Victor
Hi Raynard, I checked and she is not a water.
Victor the notifications are setup as follows -
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