Jira ServiceDesk to Genesys PureCloud

John Coyne_bz5ylz

Looking to explore pushing customer service work through Jira Service Desk (managing work flow) into Genesys PureCloud (completing task)

Does anyone know if there are any off the shelf solutions or API's or anything to support with this integration ?

Christopher Harris_l4bq3h

I'm looking to to integrate PureCloud with Jira Service Desk as well, I hope there emerges a direction around doing this in the future.