Can assign issue to unassignable user while creating

Кирилл Часовских

In permission cheme i have:

Create issue: Any logged in user
Assignable user: Developers; Reporter

With this cheme when i'm assigning or editing issue, i can assign issue only to reporter/developers.
BUT when i'm creating issue, i can assign issue to any user.

> BUT when i'm creating issue, i can assign issue to any user.
if i remove "Reporter" from assignable, all is okay.

I need to restrict assignable from all users, but also need to have permission assign issue to reporter.

How to solve this problem?

Earl McCutcheon

Hello,

This Is a BUG we are tracking at the link below and as you discovered is related to the Reporter being added to the Assignable user permission:

• https://jira.atlassian.com/browse/JRASERVER-63516

You can add yourself as a watcher on the request if you want to receive updates on the status, however removing the reporter from assignable user is the only current workaround on the bug

Any alternative here would require a bit of manual overhead, looking at the note on the BUG:

This appears to only occur during Issue Creation. Once an issue has already been created, JIRA will not allow a non-assignable user to be set as the assignee.

This can be observed by following these steps:

1. Create a new issue with a non-assignable user per this bug
2. Change the assignee of the newly created issue to an actual assignable user
3. Change the assignee back to the same non-assignable user from #1. JIRA will not permit this, and this bug does not occur here.

So adding in an additional action in that you could use an 'Update Issue Field' post-function to change the assignee to a specific user, which could then manually designate the proper assignee to the issues in post from a queue, or set the field to unassigned on create so that the issues will be assigned in post by the user taking ownership of the issue.

Regards,
Earl