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Issues restoring confluence

ChrisEricksonQBE

We are migrating confluence over from a backup to docker. We have used the same version that was backed up(6.7.2). However when it gets to 90% restored we get a hibernation error. I can provide full logs of the restore.

2018-11-14 02:40:51,227 ERROR [Caesium-1-3] [engine.jdbc.spi.SqlExceptionHelper] logExceptions Connection reset
2018-11-14 02:40:51,228 WARN [Caesium-1-3] [v2.c3p0.impl.NewPooledConnection] log [c3p0] A PooledConnection that has already signalled a Connection error is still in use!
2018-11-14 02:40:51,228 WARN [Caesium-1-3] [v2.c3p0.impl.NewPooledConnection] log [c3p0] Another error has occurred [ com.microsoft.sqlserver.jdbc.SQLServerException: The connection is closed. ] which will not be reported to listeners!
com.microsoft.sqlserver.jdbc.SQLServerException: The connection is closed.

2018-11-14 02:40:51,233 WARN [Caesium-1-3] [v2.c3p0.impl.NewPooledConnection] log [c3p0] A PooledConnection that has already signalled a Connection error is still in use!
2018-11-14 02:40:51,233 WARN [Caesium-1-3] [v2.c3p0.impl.NewPooledConnection] log [c3p0] Another error has occurred [ com.microsoft.sqlserver.jdbc.SQLServerException: The connection is closed. ] which will not be reported to listeners!

Docker 6.7.2 Confluence

SQL server 2017

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Stephen Sifers

Hello Christopher and welcome to the Community!

It looks like you have a solid understand of everything needed for your Confluence server migration. We just need to get past this hibernation error.

We will need a larger scope of the log/restore log as you mentioned to see what is happening.

There is some documentation around XML backups that fail on restore.

For Your SQL 2017 instance, can you let us know if it's Express, Standard, or Developer?

Something else to keep in mind is that Confluence 6.7 does not support SQL 2017. Only Confluence 6.11 and above do. You can find more here at our Supported Platforms.

We look forward to your response so we can get you migrated over to your new server.

Regards,
Stephen Sifers

ChrisEricksonQBE

Is there a way I can upload the logs somewhere? My plan was to migrate this then upgrade to a supported version. We are using Developer.

Stephen Sifers

Hello Christopher,

You will need to paste your log output here for us to review.

When this error is thrown, does Confluence continue to run?

Regards,
Stephen Sifers

ChrisEricksonQBE

The logs are too big to paste. 4697 lines. It errors out when i try to post. Can I upload them somewhere?

Confluence continues to run. It looks like it does a roll back.

Austin Smith

I am having the exact same issue as mentioned in the original post. I am migrating from a windows server w/ MSSQL backend to Linux w/ PSQL backend. Sad not to see an acceptable resolution here.

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