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How do I remove myself from a project

Claudiu Creanga

I was added to a project by mistake (along with other 5k people). Now I'm getting a whole lot of notifications that I don't want. + a lot of people commenting that they want to be removed.

The admin of the project is on holiday now. How can I remove myself from the project?

Accepted answers

Andy Heinzer

Hi everyone,

Currently managing which users are involved on a project is something that is expected only to be managed by a Jira Administrator. An end user that is not an admin, simply does not have the permissions needed to completely remove themselves from a project. But I can see how this would be a useful thing to have in some situations. To that end I created a suggestion for this in Jira Cloud in JRACLOUD-75105 and for Jira Server/Data Center in JRASERVER-71544. Please see our Implementation of New Features Policy for more details about how we prioritize different requests.

This request is significantly different from a GDPR request that seeks to completely remove a user from a site. Atlassian Cloud does comply with GDPR requirements as outlined in Atlassian's GDPR Commitment. And there are steps users can follow in Delete your account to completely remove their Atlassian accounts if they choose to. However I think that is taking this a bit further than most users want to go here. Simply seeking to remove yourself from a single project seems like a reasonable ask. Unfortunately Jira does not currently allow all users the ability to manage this directly.

In the meantime, it might be possible for you to change issues assigned to you in that project (either assign them to another user, or unassigned if settings permit). This can sometimes help to reduce your involvement in a project, but there are other ways in which your account might be involved in a project and getting notifications here. End users do not have control over project settings such as component lead, project lead, assignable users, and notification schemes in use for that project. Because of this, Jira administrators bare the responsibility for configuring projects in their Jira site.

Please reach out to a Jira administrator on your site and ask them to remove your account from the project roles/groups involved in that project.

Andy

All comments

Nic Brough -Adaptavist-

You will need someone who is admin of the project to remove you.

Project admins can, assuming it's done by role, system and Jira admins can always edit users.

Claudiu Creanga

why can't I remove myself from the project? I am the user and I should be the one who choses in which projects I want to be.

We are now 5k users in a project spamming everyone and we have to wait for an admin to come back from holiday... On top of that there are 100 comments/h from users asking to be removed so that's over 100 email notifications.

What is the logic behind not allowing people to leave projects?

Nic Brough -Adaptavist-

Correct, admins need to look after this.

What happens if you have stuff assigned to you and/or people need to assign to you and you "leave" on a whim? It breaks the process.

The logic is that your admins need to look after that.

Where is the back-up admin for the project/system?

Claudiu Creanga

Well, if I leave then I leave. And it means that I don't do stuff that are assigned to me in that project. The admins will then assign it to someone else.

What is the benefit of having me there if I'm not doing what's assigned to me anyway because I consider that I'm no longer in the project?

Werner van Aswegen

Here's a scenario for you Nic.

I am a contract worker. I was added to a Jira project by my client.

For some reason the relationship between the client and myself has deteriorated and I no longer wish to be part of the project neither do I wish to communicate with them any further. Imagine I was doing work for them but they stiffed me when time came to pay me for my services and all attempts to resolve the situation have come to naught.

I should be able to leave such a project. Any items assigned to me should just become unassigned. It should not affect the history of said items.

It's not an uncommon scenario.

Nic Brough -Adaptavist-

Eh? It's their data, not yours. It's up to them to reassign issues if you leave. And I would need to retain the detail of who did what, so although I'd disable your account, there's no chance I'd remove it.

Alex McConnell

I agree that they should totally keep the data, and it should not unassign stories, but I should still be able to leave. They can keep their virtual association with my account all they want so long as I don't have to keep getting their email spam or see their projects on my lists of projects.

jorisw

Simply, let users leave, but leave (part of) their name on the issues, comments, etc, with a link to reassign them to someone else. No data lost, everybody wins.

Jaren Briggs

So I ended up here because someone in my very large company created an account for me, and I was presented with a list of team from my company to join. I clicked one and now I can see their private project stuff/Kanban board/etc I don't work on this project. You're telling me I'm not allowed to leave? I must contact some random employee/project owner and say, sorry my account was added to your team and I can rummage through all of your stuff (security issue anyone) can you please remove me?

Nic Brough -Adaptavist-

Yes.

It's not a security issue with the service or the way it works, the security issue is with your human who added the wrong person to the wrong place.

In this case, you absolutely should spend the time getting in touch with them, for (one of) two big reasons:

They added you in error. They need to know they've made a mistake (which, exactly as you say, could be a security problem)
They added you for a good reason. They need to know that you weren't expecting it and hence explain to you why you're in

If you removed yourself without asking, you cause one of two problems as per those two reasons

The admin is making mistakes and won't know about it. So they'll do it again. Correct them now, they'll do it less. Especially if it's a possible security issue - always speak up about those!
You are not doing what people expect you to because you don't know about it. Ask why you've been added.

However you got added, removing yourself is absolutely the wrong thing to do. You need to question why.

Jaren Briggs

I guess I should specify, Atlassian showed me all of the products my company purchased and multiple teams using the same product @ start.atlassian.com

Confluence - Team A
Jira - Team A
Conflence - Team C
Jira - Team D

The product allowed me to specify which team I was on. I clicked one at random and the whole interface changed. Now I'm part of that team, without their knowledge. Also, I can't select any other team. This is the team I'm on now. Because I clicked the wrong button. And the user interface doesn't allow me to undo my own mistake. So, to respond:

the security issue is with your human who added the wrong person to the wrong place.

I'm that human

In this case, you absolutely should spend the time getting in touch with them (myself)

They added you in error. yup
They added you for a good reason. nope

If you removed yourself without asking, you cause one of two problems as per those two reasons

The admin is making mistakes and won't know about it. I am a sys admin...for a different team!
You are not doing what people expect you to because you don't know about it. Ask why you've been added. Who am I asking? These people don't know me from adam! The aren't a part of my immediate organization, my company has more than 20,000 employees and corporate IT is using the same group license.

However you got added, removing yourself is absolutely the wrong thing to do. You need to question why. I know why...

Nic Brough -Adaptavist-

This reads like you have grasped that removing yourself is the wrong thing to do, unless I'm misunderstanding?

Phasma Felis

I went to sign up for a game's Jira board to submit a bug request, and accidentally selected my corporate email account from LastPass instead of my personal. My bad, I'll just leave the project and move on.

15 minutes of increasingly frustrated googling later, I learn that Jira doesn't allow me to leave a project *that I signed up for*, and this is considered "working as intended" and fixing it "would solve no real problems".

So, here's yet another real problem it would fix. Allowing someone to join a project (as nothing more than a bug reporter!) but not leave it is nonsensical, in Jira or anything else.

It's not necessary to let me remove all record of myself from a project. I just want to not have it lurking in my account forever (especially if the maintainer is out of contact), or have to jump through hoops to do it. There is no reason why that should cause any problems for project maintainers; it fact they'd probably prefer it to being silently ghosted, if they get some sort of notification that I've left.

This is a bug.

Ruslan_Ishmametov

Agree. That's absolutely crazy that I can not to remove myself from a project having just assigned by myself. Crazy.

Nic Brough -Adaptavist-

No, it's absolutely correct that you can't do it. Please re-read the discussions above.

Ruslan_Ishmametov

It is correct due to the 'discusion above' and absolutely incorrect from the point of view real-life logic.

In case I did myself assigned to the project and let's say was not approved by a project admin I should have opportunity to leave. I should be able to do the equal actions by myself.

In other cases I agree with the 'discussion-above-logic'.

In case I assigned by myself and project admin verified me as a team member I can agree that very admin should exclude me. Ok.

In case I was invited to the project. I can not leave. Ok.

In any case thank you the feedback. I found the answer and will contact my admins.

Prokopiev Yury

I have the same problem. I worked under a contract and was not paid. I do not want to communicate with anyone on the part of this employer. Why can't I leave the project? Why should I communicate with someone?
Am I correct that the only solution is to leave this rotten Bitbucket account?

Cyril_k1exz3

It is possible to leave in org an virtually all other software:

https://docs.github.com/en/github/setting-up-and-managing-your-github-user-account/removing-yourself-from-an-organization

https://spigotdesign.com/leave-organization-asana/

https://2.basecamp-help.com/article/233-leave-an-account

Nic Brough -Adaptavist-

Because it's wrong. As you have had explained above and ignored.

Prokopiev Yury

@Nic Brough -Adaptavist-

Could you check my case, just a little above? I CANNOT communicate to the project admin, simply impossible in reality. So my account is corrupted for life?

Your points about security are irrelevant: when user leaves a project, he did not get any additional access, only reduction of access. And the project admin should have an access log, so he will see who left. That is it.

Also, it is not clear, what if I will request to delete my personal information according to the GDPR?

Andy Heinzer

Hi everyone,

Please reach out to a Jira administrator on your site and ask them to remove your account from the project roles/groups involved in that project.

Andy

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