Lost jira-system-administrators group

Question

Previously, i am under both jira-system-administrators and jira-administrators group.

Recently i noticed i am not able to locate the license management page, and discovered i lost the jira-system-administrators group.

I created a new jira-system-administrators group, but i am unable to add the member to this group.

Any idea how can i recover the system administrator access?

ajeet_singh · Answer

try to create new local user and add this user to jira-administrators group ,

Jaclyn Tan · Answer

Hi @ajeet_singh,

Thanks for your reply.

With jira-administrators right, i can't view my license details.

ajeet_singh · Answer

Hi @Jaclyn Tan,

what is the difference between Jira-administrators and jira-system-administrators group ,

i think no difference, in my environment i have keep only two group

Jira-administrators (for jira administrator user )

Jira -Software          (Jira- user )