starting knowledge management

Question

Looking at options to start a knowledge management process.  confluence comes up in a lot of research.  what is needed to implement a knowledge management (internal staff - not customer service reps) system?  recommendations encouraged.

Bradley Hyde · Answer

Hi @Mickey Lewis

This page is probably a good start for what you're looking to do:
https://confluence.atlassian.com/doc/use-confluence-as-a-knowledge-base-218275154.html

For help with setting up Confluence Server in the first place, these might be helpful: https://confluence.atlassian.com/doc/system-requirements-126517514.html

https://confluence.atlassian.com/doc/confluence-setup-guide-135691.html

Cheers,
Bradley