Multiple JIRA urls

Question

Hi,

We have JIRA setup in such a way that JIRA is installed on our hardware and using proxy setting and F5, we used to access JIRA with URL1.

We recently migrated our setup to AWS. In this new server, we have 2 F5s pointing to separate urls(say URL1 and URL2). The URL1 with earlier jira setup is working fine. But, the second url - URL2 which is internal to us isn't working fine. Images are not displayed. We cannot navigate to some of the settings, unable to log work etc.

Here are the few settings we have at our end. Let us know if you need any other settings.

Base URL in jira system settings page - URL1

Below are the settings added in server.xml
scheme="https"
proxyName="<URL1>"
proxyPort="443"
bindOnInit="false"/>

Please let me know how would i resolve this so that i can access JIRA using both the URLs.

Nic Brough -Adaptavist- · Answer

Bastian is right - Jira runs on one single url.  Attempts to run it on others lead to errors displaying dashboards and images, and the user will always quickly end up following a link to something on the "real" url.

Bastian Stehmann · Answer

Hi Sandeep,

I am not sure on this, but I don't think that it will work this way.

The Base URL configured in Jira is used in many cases, so if you try to access via another URL, Jira will try to use the Base URL and that does not fit to the URL you are currently using so the Links will not work.