How to send an email notification when a custom field is updated.

Question

I have a custom field named "X" which is a user picker. When this custom field is updated with users, I'd like JIRA to send email to that users in the field "X" .How to do it in this particular way?

Creating new Jira event that uses the issue updated template and notification template that sends the email notification to the Users in custom field "X" when the event is triggered. And creating an event listener that will look for a change in the field "X" and fire the new event when detected.

Thanks,

Mak

Shubham_ob9nw6 · Answer

Any suggestion on this ?? how to achieve this

anil musunuru · Answer

Created a new custom event "Y" and assigned notification scheme to it and added custom field value notifications to the scheme, and also assigned issue updated template as default template to the new Event "Y". How to proceed from here, should i be creating a custom listener to send emails, if so can anyone help me.

Thanks,

Anil

anil musunuru · Answer

I cant use Jira Automation plugin, i am looking for Script listeners to do the job.