Hello,
if we try to connect a confluence space in Jira Service Desk, it doesn't show any spaces to select in the list, so we try to create a new one and get the following error:
"We couldn't create a space for you. Confluence might be down, or you might not have permissions to create a space."
Our setup is as follows:
- Confluence uses the Jira User Directory -> same user base
- Confluence and Jira are connected with OAuth (Impersonation)
- The logged in user is admin on both instances.
We want the Jira Service Desk customers to have unlicensed access (not anonymous) to our confluence space (so they can use the search in Jira Service Desk, but also access the articles in Confluence directly)
We were following this guide: https://confluence.atlassian.com/jirakb/guide-to-link-knowledge-base-to-jira-service-desk-for-unlicensed-user-816677228.html
What settings are we missing?
Thanks for your help.
