Can I define an email to each organization to receive the tickets over email?

Question

Receiving tickets over email:
In Cloud, the system gives an email address to each project, can I define an email for each organization?

Angélica Luz · Answer

You are always welcome Saja!
If you have any other question, please let us know.

Regards,
Angélica

Saja Milad · Answer

Thank you Angelica!

Angélica Luz · Answer

Hi Saja,

When we create a new project, it's possible to associate only one email for the customers to create tickets, so it's not possible to add one email for each organization.
We have a feature request suggesting the implementation of the ability to associate multiple email addresses with a single project:
- https://jira.atlassian.com/browse/JSDCLOUD-798
Please, click on vote and watch to receive notifications about the feature.

Regards,
Angélica