need to have same name issue type among different projects?

Question

Hi.

I have 2 projects, and on both of them we have "requests". But Jira dev says it cannot be; all issue types must have different names, even for different projects...

Is this so? and if yes, why? this doesn't sound logical... I mean, "issues" don't exist alone.. they exist under some project "environment", so if I have 2 different projects, why cannot have same issue type names on each of them?

Jira version is 7.12.3.

Thanks!

Orkun Gedik_ss6gzq · Accepted Answer

Hi @llagos,

You can use same issue types in different projects. You just need to use different schemes in both projects.

Vinu_pahcqf · Accepted Answer

Hi @llagos

You can definitely reuse issue types between multiple projects and that is why we have issue type schemes

Unsure on why it is not allowing you to do. Can you explain what you are trying to do?

kavi shree · Accepted Answer

Hi @llagos

The issue types are created globally and they are unique.

But we can have same issue types for multiple projects

eg: For both project1 and project2 can have same issue type.

Just add the issue type to your issue type scheme.

Cheers

Nic Brough -Adaptavist- · Accepted Answer

It's perfectly possible to do this, it's something Jira has done since version 2.

As an admin, go to Admin -> Issues -> Issue Type Schemes.  These schemes tell Jira what issue types to use in a project, drawing on the global list of issue types.

For you, it sounds like you need two schemes - NOC with Incidents and Requests and Facilities with only Requests in it.  Once you've set those up, go to each project and change the issue type scheme to the appropriate ones.