BitBucket won't start

Anyware Video DSI

Hello

the server won't start. 

- I don't have a clue where the log files are

- I'm only guessing where the home directory is (or at least how bitbucket is detecting it: from its current folder), as I know where the files are

- I cannot download the latest server version as the download link is "error 404" I, supposedly can only download a trial version, but I won't a regular version

 

Seems to be related to a JAVA update; the JAVA_HOME variable has been changed and it still won't start. I didn't find anything on the web

 

Thanks for your help

 

Xavier

Sujay_s0siwj

Hello Xavier,

 

Thank you for your question.

 

We too suspect an element of JAVA_HOME issue on your system and it might need some extra validation. If you are on Linux please execute the following command and see if you receive an output:

Linux command line: # echo "$JAVA_HOME"
Windows command prompt: # SET JAVA_HOME

If the above command does not return anything, we might need to set up the java home as per this article (if you are on windows then use this article). Once that is done you shouldn't have any issues with java.

Too add to that, I'm also guessing you have followed the instructions for installing bitbucket on a Linux Server. Check this for Windows. If you are not familiar with the different files involved and you are installing a test instance you should try the installer since it will automate all the settings for you including creation of the bitbucket home directory.

 

Please let me know if you that helped.

 

Cheers,

Sujay Raj