I have strike-through on Story when it's not done yet.
it's happened when one of the sub-issues of this story is moved to Done.
how can I disable it ?Please see the attachments screenshots..
Thanks,
Yakir Giladi
Hi @Yakir Giladi
jira regards done shown as strikthrough by checking if the Resolution field is set.
check your workflow for functions that are setting Resolution.
Also the workflow should unset Resolution if issue is able to be moved out of ‘done’ status
but the story issue is Unresolved...
are you saying the Resolution field in the story has a value of Unresolved?
what is the exact value in the Resolution field
could you check whether your definitions of resolved do not include a value that is unresolved.
Do your story forms allow a user to set the Resolution themselves rather than the workflow.
its an issue I’ve seen before where users set resolution without being aware of the meaning to Jira.
are you saying the Resolution field in the story has a value of Unresolved? yes
what is the exact value in the Resolution field Unresolvedeveryone can change it, not related to workflow
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