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How do I give myself full system admin access?

Jason Coan

I don't have access to some admin options, and neither does the sysadmin account.

https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html?_ga=2.70763152.1040982753.1541690962-144728392.1523304614

select group_id from globalpermissionentry where PERMISSION='SYSTEM_ADMIN';

returns

jira-system-administrators

so this is my full admin group, correct?

----

select * from cwd_membership where parent_name='jira-system-administrators';

returns

'15006', '10802', '12901', 'GROUP_USER', NULL, 'jira-system-administrators', 'jira-system-administrators', 'jcoan', 'jcoan', '1'

According to the database, I'm in the group, correct?

----

From user management, it doesn't show that I'm a member of that group.

From Global Permissions, I don't see jira-system-administrators listed.

Accepted answers

Jason Coan

Well, I feel stupid now. The problem turned out to be that there wasn't a group called jira-system-administrators. I followed the instructions in the linked article a little too literally.

All comments

Victor Mutambuki

Jason,

Only another System Admin can grant you the full system admin privileges.

Victor

Jason Coan

Assuming I'm correctly understanding the article I linked above, I'm the only member of the only group that has the SYSTEM_ADMIN global permission. There are no other system admins. Not even the sysadmin account has SYSTEM_ADMIN permissions.

Alexey Matveev

Hello,

To what admin options you do not have access?

Jason Coan

1. Access to the marketplace has been disabled, I don't see the "settings" link/button to be able to re-enable it.

2. In global permissions, I don't have access to add groups to the system admin permission.

3. In User configuration, I don't have access to add members to the jira-system-administrators group.

4. I'm guessing all other settings that only system admins can access, although I'm not sure exactly what those are.

Jason Coan

Well, I feel stupid now. The problem turned out to be that there wasn't a group called jira-system-administrators. I followed the instructions in the linked article a little too literally.

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