Error while restoring a backup (cloud backup, being restored on server)

Question

How do I fix/prevent this error?

Error importing data: org.xml.sax.SAXException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:OSHistoryStep][owner,][caller,qm:1ea0110b-4773-4956-8dc5-9835fc4114a4:5b3f71213a19e02e9b935e18][stepId,8][actionId,1031][finishDate,2018-07-13 20:57:02.329][id,111242][startDate,2018-07-13 20:53:35.329][entryId,73524][status,null] (SQL Exception while executing the following:INSERT INTO OS_HISTORYSTEP (ID, ENTRY_ID, STEP_ID, ACTION_ID, OWNER, START_DATE, DUE_DATE, FINISH_DATE, STATUS, CALLER) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (Data truncation: Data too long for column 'CALLER' at row 1)) java.lang.Exception: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:OSHistoryStep][owner,][caller,qm:1ea0110b-4773-4956-8dc5-9835fc4114a4:5b3f71213a19e02e9b935e18][stepId,8][actionId,1031][finishDate,2018-07-13 20:57:02.329][id,111242][startDate,2018-07-13 20:53:35.329][entryId,73524][status,null] (SQL Exception while executing the following:INSERT INTO OS_HISTORYSTEP (ID, ENTRY_ID, STEP_ID, ACTION_ID, OWNER, START_DATE, DUE_DATE, FINISH_DATE, STATUS, CALLER) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (Data truncation: Data too long for column 'CALLER' at row 1))

Timothy · Accepted Answer

While you can fix this by changing the size of the column in the database, the better question would be to raise an Atlassian support and ask why was "qm:1ea0110b-4773-4956-8dc5-9835fc4114a4:5b3f71213a19e02e9b935e18" (64 chars) generated into a 60 char column.