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Service Desk Project

Steffen_8sgxjd

Hello,

i have installend JIRA Service Desk on my self hosted Server edition.

But i can not create a Service Desk Project.

Ich startet JIRA new but i can not create a Project.

Can you help me?

Bildschirmfoto 2018-11-08 um 11.38.10.png

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Alexey Matveev

It means that Service Desk is not installed on your Jira.

Have a look at this KB:

https://confluence.atlassian.com/jirakb/how-to-install-jira-software-jira-service-desk-into-an-existing-jira-instance-849158594.html

Steffen_8sgxjd

No Service desk ist definitly installed!

Alexey Matveev

If it is not installed then have a look at this KB:

https://confluence.atlassian.com/jirakb/how-to-install-jira-software-jira-service-desk-into-an-existing-jira-instance-849158594.html

Steffen_8sgxjd

as written. service desk is already installed! dss is not the solution!

Steffen_8sgxjd

someone any idea?

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