After creating issue in JIRA i wanted to assign the issue to my colleague to start working on it. when i click on update select the new assingee name from user list and lick on update email is getting triggred to him/her but field is not getting updated with new value.
How to fix this
Hi @prakashmurugesan,
I have a few questions
What version of Jira are you using?
And are you using any scripts that may effect the assignee field?
Hi @Patrick Cartier [Candylio]
JIRA Version is
No we are not using any scripts that are affecting assignee field
Are you able to update all other fields?
Is this a custom field?
Please try to reindex your instance. It may be that something was altered from the admin side that isn't allowing you to update a field.
@Patrick Cartier [Candylio]
yes we are able to update all other fields.
no its system default field . Reindexing was already done @Patrick Cartier [Candylio] still issue is not fixed. not sure what caused this
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