how can I close my account?

Question

Hello, how can I close my account?

Morgan Knicely · Answer

TL;DR: If you want your personal data erased, do not delete your Atlassian Account yet. Instead, make a General Inquiry so we can locate everything that should be removed.
https://www.atlassian.com/company/contact/general-inquiries

Atlassian has published "GDPR and You" about your personal data rights under the new EU regulation. It has full details about what data Atlassian collects and how to remove it. For some things we will need to help you do this because the ability to self-serve has not yet been created.
https://confluence.atlassian.com/gdpr/gdpr-and-you-949245585.html

Your Atlassian Account is the thing that connects all your personal data. If you remove it first, it will be much harder to help you exercise your right to access and erasure.

childnode · Answer

If you wish to cancel your subscription for OnDemand, you can refer to this guide.

related to / dup of: I want to close my evaluation jira software account:

I want to close my evaluation jira software account #myAnswer:

as it turns out, there is (nowadays) a hidden page in the Atlassian ID Account Management:

https://id.atlassian.com/manage/close-account

noamdah · Answer

If you wish to cancel your subscription for OnDemand, you can refer to this guide.

If you wish to cancel your Atlassian account raise a request here.