I want to use a post function to send email notifications, but I want the email to contain all the ticket information. Is this possible?

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This question is in reference to Atlassian Documentation: Advanced workflow configuration

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Brandie Shepherd · Answer

I found this in the documentation:

Adding a custom event

* Log in as a user with the JIRA Administratorsglobal permission.
* Choose 
 > System. Select Advanced > Events to open the View Events page.
* In the Add New Event form at the bottom of the page, add a name and description for the custom event.
* In the Template field, select the default email template to be associated with the event.
* Click the Add button.

It says to use the Generic Event as the default template - If I use the Issue Created template would that trigger an email with all the screen info? (We do not have a test environment in which I can try this without worry)

unknown · Answer

Possible but not natively. You can either

* Update the JIRA Email templates (https://confluence.atlassian.com/adminjiraserver071/customizing-email-content-802592932.html)
* Use add-ons to send your email instead of the  built-in one (try JIRA Script Runner Custom Email)