Confluence Jira user management error

Question

Hi ,

I am trying to configure Confluence to use Jira users. As such i am trying to add a 'User directory" of type "Atlassian Jira"  but keep getting this error message : "

Connection test failed. Response from the server:
The following URL does not specify a valid Crowd User Management REST service: https://apps.biogrid.org.au/jira/rest/usermanagement/1/search?entity-type=user&start-index=0&max-results=1&expand=use "

Please note that i am able to access Jira with no issues on the relevant url and this url ( https://apps.biogrid.org.au/jira) sits behind an IBM Webseal reverse proxy.

When Jira was hosted locally i.e http://localhost:8080  , the user management was working fine. Is there any particular setting to configure on my reverse proxy for this setup?

Any help with this will be much appreciated.

Thanks,

Thomas Deiler_db00h3 · Answer

Dear @Wisam Abdelaziz,

best you remove both links and re-create them. When using self-signed SSL certificates, make sure, that the JVM(s) "knows(know)" them. Otherwise the applinks will not work.

See this troubleshooting guide from Atlassian.

So long

Thomas

Wisam Abdelaziz · Answer

Hi  @Thomas Deiler

Thanks for your reply.

I had look at the application link on confluence and it's have a network error. Not sure what it's required on the reverse proxy ( IBM Webseal) to avoid this network error. The Jira application is working fine otherwise .

Thomas Deiler_db00h3 · Answer

Dear @Wisam Abdelaziz,

are the application links between both servers work correctly?

So long

Thomas