Updating subtasks

Robert Desbiens

I'm trying to update the summary of a couple of subtasks from Excel.

I exported to csv, no issue (with key, id and parent id).

Changed the values but when I try to reimport, the wizard gives me error about the mapping. I can't map the Issue Key field like it's mentioned in the documentation because the field does not exist in the Jira field list when doing the mapping, but I can map Issue Id and Parent Issue Id just fine.

What else do I have to do for it to work...

Petter Gonçalves

Hello Robert,

That's strange. You should be able to map the Issue key field as you need.

Please, ensure that the following details are properly configured:

 

1 - The fields are properly separated by comma in the import file like this:

Issue Key, Issue id, Parent id, Summary

SD-18, 10049, 10006, testing summary text

 

2 - To import the file, you are performing the following steps:

- Navigating to JIRA Settings > System > External System Import > CSV

- Selecting the file and mapping the fields

Let me know if it works for you.