Average age chart not working correctly

Question

Hello

We are working with Jira and the gadget Average age chart.

An example:

We have opened a jira issue on 21.12.2017 (created) and close on 10.04.18 (resolved), only this single issue was find with the given query.

It shows the following table:

Month    Unresolved Issues    Time

Dez 17   0                                 0

Jan 18    1                               41

Feb 18   1                               69

Mar 18   1                              100

Apr 18    0                              0

Why is in Dez 17 no issue counted? The issue was at this time unresolved and it should shows 1    10?
I have oberseved this behaviour for every issue! If they open, the first month is not counted correctly, only the second month and following months are correct counted!

Please let me know your feedback. Thank you.

Kind regards

Michael Strickler

Michael Strickler · Answer

Hello Danny

Thank you for your quick answer!

Here are the gadget's settings:

The filter query setting is:

Project = "xyz" AND issuetype = Bug ORDER BY created ASC

Please let me know your answer.

Kind regards

Michael Strickler

unknown · Answer

Hi @Michael Strickler,

Can you attach a screenshot of the gadget's settings?

Thanks