When I start jira 7.12.3 after the in-place update from 7.0.11 I get an error that said the server.xml file is missing parameters needed by Jira to handle requests that contain special characters.
Setup: Tomcat is misconfigured
The update from 6.4 to jira 7.0.11 worked fine.
But when I look at the jira log I see errors with 3 plugins that fails.
- AutowatchJiraListener :
- Could not find class: org.openmrs.jira.listeners.AutowatchJiraListener
- Subversion plugin :
- Could not find class: com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService
- Git plugin :
- Could not find class: com.xiplink.jira.git.revisions.RevisionIndexService
I have updated each plugin in jira home plugin folder but I still get thoses errors. I have also clear the indexes caches and modify to be use more memory. I can't find the solution.
So, I'm wondering if there is a way to disable those plugin so I can still load jira?
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2018-11-03 19:39:28,347 JIRA-Bootstrap ERROR [c.a.jira.event.DefaultListenerManager] Could not configure listener: Autowatch Jira Listener className:org.openmrs.jira.listeners.AutowatchJiraListener
com.atlassian.jira.event.ListenerException: Could not find class: org.openmrs.jira.listeners.AutowatchJiraListener
at com.atlassian.jira.event.ListenerFactory.getListener(ListenerFactory.java:29)
at com.atlassian.jira.event.DefaultListenerManager$Listeners.loadListeners(DefaultListenerManager.java:150)
at com.atlassian.jira.event.DefaultListenerManager$Listeners.create(DefaultListenerManager.java:108)
at com.atlassian.jira.event.DefaultListenerManager$Listeners.create(DefaultListenerManager.java:105)
at com.atlassian.util.concurrent.ResettableLazyReference$InternalReference.create(ResettableLazyReference.java:182)
at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:325)
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)
at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)
at com.atlassian.util.concurrent.ResettableLazyReference.get(ResettableLazyReference.java:92)
at com.atlassian.jira.event.DefaultListenerManager$Listeners.start(DefaultListenerManager.java:127)
at com.atlassian.jira.event.DefaultListenerManager.start(DefaultListenerManager.java:50)
at com.atlassian.jira.component.pico.ComponentManager.runStartable(ComponentManager.java:325)
at com.atlassian.jira.component.pico.ComponentManager.quickStart(ComponentManager.java:241)
at com.atlassian.jira.component.pico.ComponentManager.start(ComponentManager.java:182)
at com.atlassian.jira.upgrade.PluginSystemLauncher.start(PluginSystemLauncher.java:45)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:143)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:304)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:199)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:135)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:102)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:100)
at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.ClassNotFoundException: Class 'org.openmrs.jira.listeners.AutowatchJiraListener' not found.
at com.atlassian.jira.plugin.DefaultComponentClassManager.constructEvenIfNotEnabled(DefaultComponentClassManager.java:122)
at com.atlassian.jira.plugin.DefaultComponentClassManager.newInstance(DefaultComponentClassManager.java:57)
at com.atlassian.jira.event.ListenerFactory.getListener(ListenerFactory.java:24)
... 23 more
2018-11-03 19:39:28,472 JIRA-Bootstrap ERROR [c.a.jira.service.OfBizServiceConfigStore] Unable to create a service config for service with the name : Subversion Revision Indexing Service
com.atlassian.jira.service.OfBizServiceConfigStore$ClassNotFoundServiceException: Could not find class: com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService
at com.atlassian.jira.service.OfBizServiceConfigStore.instantiateServiceContainer(OfBizServiceConfigStore.java:216)
at com.atlassian.jira.service.OfBizServiceConfigStore.getServiceContainer(OfBizServiceConfigStore.java:186)
at com.atlassian.jira.service.OfBizServiceConfigStore.getAllServiceConfigs(OfBizServiceConfigStore.java:174)
at com.atlassian.jira.service.DefaultServiceManager.loadServiceCache(DefaultServiceManager.java:573)
at com.atlassian.cache.memory.MemoryCacheManager$1$1.load(MemoryCacheManager.java:125)
at com.atlassian.cache.memory.MemoryCacheManager$1$1.load(MemoryCacheManager.java:101)
at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527)
at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319)
at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282)
at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197)
at com.google.common.cache.LocalCache.get(LocalCache.java:3937)
at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3941)
at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4824)
at com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4830)
at com.atlassian.cache.memory.DelegatingCachedReference.getUnderLock(DelegatingCachedReference.java:101)
at com.atlassian.cache.memory.DelegatingCachedReference.get(DelegatingCachedReference.java:86)
at com.atlassian.jira.service.DefaultServiceManager.getServiceCache(DefaultServiceManager.java:517)
at com.atlassian.jira.service.DefaultServiceManager.getServices(DefaultServiceManager.java:115)
at com.atlassian.jira.service.DefaultServiceManager.ensureServicesScheduled(DefaultServiceManager.java:521)
at com.atlassian.jira.service.DefaultServiceManager.start(DefaultServiceManager.java:104)
at com.atlassian.jira.component.pico.ComponentManager.runStartable(ComponentManager.java:325)
at com.atlassian.jira.component.pico.ComponentManager.quickStart(ComponentManager.java:241)
at com.atlassian.jira.component.pico.ComponentManager.start(ComponentManager.java:182)
at com.atlassian.jira.upgrade.PluginSystemLauncher.start(PluginSystemLauncher.java:45)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:143)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:304)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:199)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:135)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:102)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:100)
at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.ClassNotFoundException: Class 'com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService' not found.
at com.atlassian.jira.plugin.DefaultComponentClassManager.constructEvenIfNotEnabled(DefaultComponentClassManager.java:122)
at com.atlassian.jira.plugin.DefaultComponentClassManager.newInstance(DefaultComponentClassManager.java:57)
at com.atlassian.jira.service.OfBizServiceConfigStore.loadServiceClass(OfBizServiceConfigStore.java:322)
at com.atlassian.jira.service.OfBizServiceConfigStore.instantiateServiceContainer(OfBizServiceConfigStore.java:213)
... 32 more
2018-11-03 19:39:28,474 JIRA-Bootstrap ERROR [c.a.jira.service.OfBizServiceConfigStore] The class 'com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService' could not be found. This can happen when a plugin is uninstalled or disabled
2018-11-03 19:39:28,474 JIRA-Bootstrap ERROR [c.a.jira.service.OfBizServiceConfigStore] A NoOp Service has been returned and hence 'Subversion Revision Indexing Service' will not do anything until fixed.
2018-11-03 19:39:28,577 JIRA-Bootstrap ERROR [c.a.jira.service.OfBizServiceConfigStore] Unable to create a service config for service with the name : Git Revision Indexing Service
com.atlassian.jira.service.OfBizServiceConfigStore$ClassNotFoundServiceException: Could not find class: com.xiplink.jira.git.revisions.RevisionIndexService
at com.atlassian.jira.service.OfBizServiceConfigStore.instantiateServiceContainer(OfBizServiceConfigStore.java:216)
at com.atlassian.jira.service.OfBizServiceConfigStore.getServiceContainer(OfBizServiceConfigStore.java:186)
at com.atlassian.jira.service.OfBizServiceConfigStore.getAllServiceConfigs(OfBizServiceConfigStore.java:174)
at com.atlassian.jira.service.DefaultServiceManager.loadServiceCache(DefaultServiceManager.java:573)
at com.atlassian.cache.memory.MemoryCacheManager$1$1.load(MemoryCacheManager.java:125)
at com.atlassian.cache.memory.MemoryCacheManager$1$1.load(MemoryCacheManager.java:101)
at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527)
at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319)
at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282)
at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197)
at com.google.common.cache.LocalCache.get(LocalCache.java:3937)
at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3941)
at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4824)
at com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4830)
at com.atlassian.cache.memory.DelegatingCachedReference.getUnderLock(DelegatingCachedReference.java:101)
at com.atlassian.cache.memory.DelegatingCachedReference.get(DelegatingCachedReference.java:86)
at com.atlassian.jira.service.DefaultServiceManager.getServiceCache(DefaultServiceManager.java:517)
at com.atlassian.jira.service.DefaultServiceManager.getServices(DefaultServiceManager.java:115)
at com.atlassian.jira.service.DefaultServiceManager.ensureServicesScheduled(DefaultServiceManager.java:521)
at com.atlassian.jira.service.DefaultServiceManager.start(DefaultServiceManager.java:104)
at com.atlassian.jira.component.pico.ComponentManager.runStartable(ComponentManager.java:325)
at com.atlassian.jira.component.pico.ComponentManager.quickStart(ComponentManager.java:241)
at com.atlassian.jira.component.pico.ComponentManager.start(ComponentManager.java:182)
at com.atlassian.jira.upgrade.PluginSystemLauncher.start(PluginSystemLauncher.java:45)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:143)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:304)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:199)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:135)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:102)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:100)
at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.ClassNotFoundException: Class 'com.xiplink.jira.git.revisions.RevisionIndexService' not found.
at com.atlassian.jira.plugin.DefaultComponentClassManager.constructEvenIfNotEnabled(DefaultComponentClassManager.java:122)
at com.atlassian.jira.plugin.DefaultComponentClassManager.newInstance(DefaultComponentClassManager.java:57)
at com.atlassian.jira.service.OfBizServiceConfigStore.loadServiceClass(OfBizServiceConfigStore.java:322)
at com.atlassian.jira.service.OfBizServiceConfigStore.instantiateServiceContainer(OfBizServiceConfigStore.java:213)
... 32 more
2018-11-03 19:39:28,580 JIRA-Bootstrap ERROR [c.a.jira.service.OfBizServiceConfigStore] The class 'com.xiplink.jira.git.revisions.RevisionIndexService' could not be found. This can happen when a plugin is uninstalled or disabled
2018-11-03 19:39:28,580 JIRA-Bootstrap ERROR [c.a.jira.service.OfBizServiceConfigStore] A NoOp Service has been returned and hence 'Git Revision Indexing Service' will not do anything until fixed.
2018-11-03 19:39:28,798 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from C:\Program Files (x86)\Atlassian\Application Data\JIRA\dbconfig.xml
2018-11-03 19:39:28,816 JIRA-Bootstrap INFO [c.a.j.instrumentation.external.DatabaseExternalGauges] Installing DBCP monitoring instruments: DatabaseExternalGauges.JiraDbcpInstruments[instruments=[DBCP_MAX, DBCP_ACTIVE, DBCP_IDLE],objectName=com.atlassian.jira:name=BasicDataSource]
2018-11-03 19:39:29,458 JIRA-Bootstrap ERROR [c.a.j.health.checks.TomcatConfigurationHealthCheck]
Required path chars: [ ] |
Configured path chars: null
Required query chars: [ ] | { } ^ \ ` " < >
Configured query chars: null
2018-11-03 19:39:29,466 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] Tomcat is misconfigured
2018-11-03 19:39:29,466 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] The server.xml file is missing parameters needed by Jira to handle requests that contain special characters.
2018-11-03 19:39:29,466 JIRA-Bootstrap ERROR [c.a.jira.startup.DefaultJiraLauncher] JIRA has failed to start because of the following errors: [(Event: Level = (EventLevel: error) , Key = (EventType: setup) , Desc = Tomcat is misconfigured , Exception = The server.xml file is missing parameters needed by Jira to handle requests that contain special characters.<br/>)]
2018-11-03 19:39:29,473 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 352 MiB. Committed: 674 MiB. Max: 997 MiB
Non-heap memory : Used: 148 MiB. Committed: 154 MiB. Max: 240 MiB
---------------------------------------------------------------------------------
TOTAL : Used: 500 MiB. Committed: 828 MiB. Max: 1237 MiB
---------------------------------------------------------------------------------
