I cannot view issues when setting swimlanes by epic

Question

I have a project with my issues assigned to several Epics and tagged with a label. I have a scrum board set up with this filter query:

'project = "AS" AND (issuetype not in ("Xray Test", "Test Set") AND labels is EMPTY) ORDER BY Rank ASC'

And swimlanes based by Epic, which works perfectly. I can see any issue that has no label and is not an Xray Test or a Test Set. It looks like this

But when I try to set up the exact same board with this filter:

"AS" AND (issuetype not in ("Xray Test", "Test Set") AND labels is not EMPTY) ORDER BY Rank ASC'

And base my swimlanes by Epic. The board shows nothing. I have no idea what I'm doing wrong.

Any ideas that may help?

Thanks!

Emmanuel

Lisette Bruens · Answer

figured it out, but cant delete my message

Petter Gonçalves · Answer

Hello Emmanuel,

This problem usually happens when the Epics are not returning in the board filter.

That being said, can you confirm if your Epics are also tagged with a label and are properly returning when you run your board filter in the issue navigator?

Additionally, can you confirm if the Epic statuses are properly mapped on the board columns too?