I have just started a trial for JIRA Service Desk and I want to allow my SaaS customers to access general help articles hosted in Confluence... preferably through the nice Help Center interface.
They should not have to log into our JIRA CLOUD instance to get to the content.
When I access the Help Center using this URL:
https://rebateengine.atlassian.net/servicedesk/customer/portals
... it asks for a login if I am not already logged into JIRA.
My Confluence 'Feedback' space is connected to Service Desk.
I made this dedicated Confluence space public using the Global Permissions editor.
I am missing something about the connection between Help Center and Service Desk and a Confluence knowledgebase.
Can someone explain how these three pieces come together to provide public help content without requiring a JIRA login?
