Will the companion app support SAML?

Question

Hello,

we are using Confluence behind a BIG IP F5 loadbalancer and with Shibboleth as SSO provider. This setup works great, but now we have a problem with the companion app. The connection between the browser and the companion app works - even the correct app is started. But instead of the file we are getting the error message of our Identity Provider. So we need an option, to reauthenticate the companion app with our Identity Provider.

Stephan Krinetzki · Answer

Thanks Shannon,

i added a comment to the mentioned issue.

Shannon S · Answer

Stephan,

Yes, essentially it's an issue with the SSO provider not passing on the information correctly, and instead as HTML.

The same issue was occurring on our own platform, Crowd, and has since been resolved, just to give you an idea of what needs to be corrected in Shibboleth:

* CONFSERVER-56444 Edit in App does not work when Confluence is integrated with Crowd SSO

I would recommend that you share the same details you did for me on the bug number CONFSERVER-57486. This can help us to determine how to avoid this issue in the future.

Thank you for your help!

Shannon

Stephan Krinetzki · Answer

From the Log: [ {"namespace":"adc:manifest-controller","date":"2018-11-16T09:49:24.449Z","message":["enabling manifest:","file"]}, {"namespace":"adc:manifest-controller","date":"2018-11-16T09:49:24.449Z","message":["disabling manifest:","screen"]}, {"namespace":"adc:manifest-controller","date":"2018-11-16T09:49:24.449Z","message":["enabling manifest:","feedback"]}, {"namespace":"adc:manifest-controller","date":"2018-11-16T09:49:24.449Z","message":["enabling manifest:","license"]}, {"namespace":"adc:manifest-controller","date":"2018-11-16T09:49:24.449Z","message":["enabling manifest:","feedback"]}, {"namespace":"squirrel.windows","date":"2018-11-16T09:49:24.511Z","message":["processing argv as squirrel command '--was-opened-at-login'"]}, {"namespace":"adc:browser","date":"2018-11-16T09:49:24.511Z","message":["detected the app was launched at login, delaying start up by 30 seconds"]}, {"namespace":"adc:auto-updater","date":"2018-11-16T09:49:24.511Z","message":["using update URL for channel:","stable"]}, {"namespace":"adc:auto-updater","date":"2018-11-16T09:49:24.511Z","message":["constructed URL:","https://update-nucleus.atlassian.com/Atlassian-Companion/291cb34fe2296e5fb82b83a04704c9b4/win32/ia32"]}, {"namespace":"adc:auto-updater","date":"2018-11-16T09:49:24.527Z","message":["checking for update"]}, {"namespace":"adc:auto-updater","date":"2018-11-16T09:49:24.683Z","message":["autoUpdate initialized successfully"]}, {"namespace":"adc:file-manager","date":"2018-11-16T09:49:25.105Z","message":["clearing file manager cache"]}, {"namespace":"adc:settings","date":"2018-11-16T09:49:25.167Z","message":["opening settings store"]}, {"namespace":"adc:analytics","date":"2018-11-16T09:49:25.444Z","message":["event","companion.start",{"new":false},"7714c9bc-1136-459f-a60e-c10318133725"]}, {"namespace":"adc:core","date":"2018-11-16T09:49:25.687Z","message":["generating tray menu from manifests"]}, {"namespace":"adc:websocket:auth","date":"2018-11-16T09:49:33.478Z","message":["error occurred while checking true time",{}]}, {"namespace":"adc:browser","date":"2018-11-16T09:49:55.122Z","message":["launching websocket"]}, {"namespace":"adc:proxy-bypass","date":"2018-11-16T09:49:55.325Z","message":["Checking local proxy"]}, {"namespace":"adc:proxy-bypass","date":"2018-11-16T09:49:55.325Z","message":["Checking local proxy"]}, {"namespace":"adc:browser","date":"2018-11-16T09:49:55.325Z","message":["direct websocket launched successfully on port:",31459]}, {"namespace":"adc:browser","date":"2018-11-16T09:49:55.341Z","message":["ssl websocket launched successfully on port:",22274]}, {"namespace":"adc:auto-updater","date":"2018-11-16T09:54:25.970Z","message":["checking for update"]}, {"namespace":"adc:auto-updater","date":"2018-11-16T09:59:25.487Z","message":["checking for update"]}, {"namespace":"adc:auto-updater","date":"2018-11-16T10:04:25.883Z","message":["checking for update"]}, {"namespace":"adc:websocket","date":"2018-11-16T10:04:34.180Z","message":["new client connection"]}, {"namespace":"adc:websocket","date":"2018-11-16T10:04:34.180Z","message":["received message:","{"type":"authentication","payload":{"provider":"server","payload":{"siteTitle":"Confluence"}},"requestID":1}"]}, {"namespace":"adc:serverauth","date":"2018-11-16T10:04:34.180Z","message":["Found trusted domain in database:","wiki-intern.itc.rwth-aachen.de"]}, {"namespace":"adc:websocket","date":"2018-11-16T10:04:34.195Z","message":["received message:","{"type":"new-transaction","payload":{"transactionType":"file"},"requestID":2}"]}, {"namespace":"adc:websocket","date":"2018-11-16T10:04:34.195Z","message":["received message:","{"transactionID":"bc7f1b6c-fbe2-465a-aaba-7f149fb924e6","type":"list-apps","payload":{"extension":"txt"},"requestID":3}"]}, {"namespace":"adc:websocket","date":"2018-11-16T10:04:34.195Z","message":["received transaction message for:","bc7f1b6c-fbe2-465a-aaba-7f149fb924e6"]}, {"namespace":"adc:transaction:bc7f1b6c-fbe2-465a-aaba-7f149fb924e6","date":"2018-11-16T10:04:34.211Z","message":["handling apps list request",{"extension":"txt"}]}, {"namespace":"adc:websocket","date":"2018-11-16T10:04:35.477Z","message":["received message:","{"transactionID":"bc7f1b6c-fbe2-465a-aaba-7f149fb924e6","type":"launch-file-in-app","payload":{"fileURL":"https://wiki-intern.itc.rwth-aachen.de/download/attachments/75825874/test.txt?version=1&modificationDate=1540974292000&api=v2&download=true&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJqd3Quc3ViamVjdC5jb25mbHVlbmNlLXByZXZpZXdzLnRlbXBsaW5rc3Jlc291cmNlIiwicXNoIjoiNzA3M2JmMmU1MThlYmRkY2IxZTU4M2I4ZGIwN2RlNWE4YTIzMzU1OTdhOTYyYjE4NjgxYjdiYjg3NTNkZWNhYSIsImlzcyI6ImNvbS5hdGxhc3NpYW4uY29uZmx1ZW5jZS5wbHVnaW5zLnByZXZpZXdzIiwiZXhwIjoxNTQyMzYyNzQxLCJpYXQiOjE1NDIzNjI2ODEsInVzZXJLZXkiOiJmZjgwODA4MTRjNzVlM2QzMDE0ZGY1ZjBmYTA0MDAyMCJ9.7nbb9CwVhNdf1UTmczwcgusYqD7niWB8KWAcGfpmiPU","applicationID":"3394eeeccfa6f14ee686c41069e48876","fileName":"test.txt","submitChangesURL":"","autoUpload":false},"requestID":4}"]}, {"namespace":"adc:websocket","date":"2018-11-16T10:04:35.477Z","message":["received transaction message for:","bc7f1b6c-fbe2-465a-aaba-7f149fb924e6"]}, {"namespace":"adc:transaction:bc7f1b6c-fbe2-465a-aaba-7f149fb924e6","date":"2018-11-16T10:04:35.477Z","message":["handling file launch request",{"fileURL":"https://wiki-intern.itc.rwth-aachen.de/download/attachments/75825874/test.txt?version=1&modificationDate=1540974292000&api=v2&download=true&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJqd3Quc3ViamVjdC5jb25mbHVlbmNlLXByZXZpZXdzLnRlbXBsaW5rc3Jlc291cmNlIiwicXNoIjoiNzA3M2JmMmU1MThlYmRkY2IxZTU4M2I4ZGIwN2RlNWE4YTIzMzU1OTdhOTYyYjE4NjgxYjdiYjg3NTNkZWNhYSIsImlzcyI6ImNvbS5hdGxhc3NpYW4uY29uZmx1ZW5jZS5wbHVnaW5zLnByZXZpZXdzIiwiZXhwIjoxNTQyMzYyNzQxLCJpYXQiOjE1NDIzNjI2ODEsInVzZXJLZXkiOiJmZjgwODA4MTRjNzVlM2QzMDE0ZGY1ZjBmYTA0MDAyMCJ9.7nbb9CwVhNdf1UTmczwcgusYqD7niWB8KWAcGfpmiPU","applicationID":"3394eeeccfa6f14ee686c41069e48876","fileName":"test.txt","submitChangesURL":"","autoUpload":false}]}, {"namespace":"adc:file-manager","date":"2018-11-16T10:04:35.805Z","message":["download length set at ",2042]}, {"namespace":"adc:analytics","date":"2018-11-16T10:04:35.805Z","message":["event","companion.openWith.request",{"appName":"Editor","fileAttributes":{"fileSize":2042}},"7714c9bc-1136-459f-a60e-c10318133725"]}, {"namespace":"adc:file-manager","date":"2018-11-16T10:04:35.820Z","message":["telling the OS to launch file:","C:\Users\sk569140\.atlassian-companion\fd7606ad-4767-4ee7-8163-5c2f23a964f8\test.txt"]} ] The content of an Text File: RWTH Single Sign On

Englisch

Ein Fehler ist aufgetreten.

Ein Fehler ist aufgetreten: NoSuchFlowExecutionException