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Notification sent to group in Group picker field?

Bunty

Hello All,

In our project, there is a Group Picker(single group) custom field. In that Custom field, there are 3 user groups(R1, R2, R3).

If I select an R1 group while creating the issue, R1 user group should get notifications that issue is created.

Any help?

Thanks,

Manikanta

Accepted answers

All comments

Alexey Matveev

Hello,

Go to project settings -> notifications and add this group picker for the Issue Created event.

Vinu_pahcqf

Hi @Bunty

Adding the group picker to the notification scheme should satisfy your request as Alexey has suggested.

However I would refrain from doing this as I will not have any control on how many users get added to the group and if my group gets large as the instance grows it can build my mail queue depending on how many issues get created and how many users are in the group. Its difficult to keep track of this if you have a couple of Jira admins to manage your instance.

How we manage such requests in our instance is, we have a validator to check if the mentioned group size is not greater than 100 and a post function to add the users of this group as watchers.

You can use Script Runner Plugin to get your validator and PF scripted.

Kumar_ow8zf3

Hi @Vinu I do also have same similar task could you please provide the Script for this to achieve for me I need only when user select particular group in the field while creating the ticket only that group members has to get notification

if i select other groups in that field they don't want notification.

example:

I'm creating a ticket I selected "R1" in the Group Picker field that group members has to get notification . if I select "R2 or R3" for those groups don't required notification

can you please provide the script to achieve this

Thank,

Kumar

Vinu_pahcqf

Kumar_ow8zf3

Hi @Vinu I'm getting error when i have tried that script can you tell me the 1st 3 lines of script its showing an error on 1st line

thanks,

kumar

Kumar_ow8zf3

Here is the final solution for this ticket.

You have to create an "custom event" for this event select the Template "Issue Update" and add it .

In the project notification scheme in that particular custom event that you created add your "Group Picker " Filed and then

> Admin Settings ---> Add-ons---> left hand pannel "Script Listener" ---> Add Item select "Fire an event when the condition is true"

> Select the "Target Project " ---> Events select "Issue Update and Custom Event that you created" ---> Condition add the below Script ---> Event select the Custom Event that you created.

import com.atlassian.crowd.embedded.impl.ImmutableGroup
import com.atlassian.jira.component.ComponentAccessor

def customFieldManager = ComponentAccessor.customFieldManager

def issue = event.issue
def customField = customFieldManager.getCustomFieldObject(10801 as Long) // change to your field id 
log.warn("Custom field: " + customField)
def customFieldValues = issue.getCustomFieldValue(customField) as ArrayList<ImmutableGroup>
log.warn("Custom field value list: " + customFieldValues)
log.warn("First Custom field value: " + customFieldValues?.get(0)?.name)

log.warn("Result: " + customFieldValues?.get(0)?.name == "X") // instead of X give the name of your group you want
return customFieldValues?.get(0)?.name == "X"

in the above script if you see any static error's just avoid it.

How this script works means ??

When you pick the group name that you have mention in the script in the "Group picker" filed

now when you edit the issue while that field contains that particular group that group users will receive the notification until you change the Group to another group

once you change the group nobody will not recieve any notifications.

Hope its helps

Thanks,

Kumar

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