Hi. I need your help.We are testing the Jira service desk.I want to prevent sending a customer notification template by sending an email to a customer in Outlook by linking the actual email address.I want to send an email to the customer once the internal testing is complete. What should I do?Let me know how.Project> notifications are still being sent when you remove a customer.
Bye.
Hi @jeong rei
when i’m running test systems I disable outgoing email. Too many experiences of users calling me to explain why they’re getting strange emails.
got to cog/System/Outgoing Email and disable
Tom
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