Cannot create project from template using trial license

Question

I have created a template to be used for creating new project in JIRA. When I try to create the project using this template it gives error "Error with license: The evaluation license has expired. Please contact your JIRA administrator". But when I check Administration -> Application -> Version & License, I can see software Jira trial is still active and will expire in 4 days.

Jira Version: Jira Core 7.11.1

Shubra_wf9p0o · Answer

Can someone help me solve this issue....

Shubra · Answer

I have already created a template for the project. I am using that template to create the project "Projects -> Create Project from Template -> <Select template>".

I have the evaluation license for the JIRA server.

Amirul Ikhwan Omar · Answer

Hi Shubra,

What kind of project you are trying to create? Do you have multiple product license in your JIRA such as Service desk and Sofware? Can you provide a full screenshot of your Version & License page?