What can I do to obtain same day tech support? Phone and email?
You'll need premier support - see https://www.atlassian.com/enterprise/support-services for the options
It does not come up as an option to add to purchase.
Never mind found it. $35K really for 50 users... lol
Jose, there's lots of other hands-on/proactive Atlassian support options out there for companies of your size. Holler if you're interested -PH
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