how to show all the request to all portal user on customer portal.

Question

Hi @AlL,

In our Customer Portal  "All request" function not showing all requests which are raised in the project.

we have set the filter to all request type, requests raised by any user, any status.

then it shows that "No request where find"

but in our project, there are 40+ request raised.

We want to show all the request to all portal user is there any solution to this?

Gezim Shehu [Communardo] · Answer

Hi,

I would go with including a post function to set the organization to (All Customers - assuming that's the name of the org which includes all users) in that workflow (only for that issue type if many)

Br

AKSHAY THAKARE_p8riaz · Answer

Hi @Gezim Shehu [Communardo]

I've created one organization group and it is working fine, But the problem is I want to share only one request type with all users.

Is there any automated way when a request is created under "Incident request "type then it should be shared with others.

Gezim Shehu [Communardo] · Answer

Sorry, misunderstood.

Have you tried using organizations?

https://confluence.atlassian.com/servicedeskcloud/blog/2016/09/group-customers-in-organizations