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Importing projects from Jira Software ver 7.12.2 to Jira Software ver 7.6.4 possible?

Shirley He

We are trying to merge two instances of linked Jira and Confluence into one. Right now I am testing import of projects from ver 7.12.2 Jira software into ver 7.6.4 Jira software.

I used the Project Configurator plugin to export and tried to import the project with Jira's native project import tool. I got the error "The file [file directory] is not a valid JIRA backup."

I'm not sure if this is a problem due to version differences, or if it might be something else. I found the following when searching for a solution:

https://community.atlassian.com/t5/Jira-Software-questions/Error-after-modifying-the-xml-backup-file/qaq-p/691638

I guess for now, I want to know if there's any safe way to import a project from a newer version of Jira to an older version. It would be preferable if we didn't have to upgrade.

Accepted answers

Joe Pitt

Going to a lesser version would be the problem. The only way I know of is to export to csv project, by project and import.

All comments

Joe Pitt

Going to a lesser version would be the problem. The only way I know of is to export to csv project, by project and import.

Shirley He

I don't see the option to export the project as a CSV. I do see the option to export the issues within the project. This would only export the issue information though. I require both the configuration and attachments. Additionally, I don't think this would preserve the link between the issues to their respective pages in confluence.

Joe Pitt

There is no option to export a project. You need to export all the issues from the project , create a new project in the new version and them import them import them into the newly created project. Upgrading would probably easier.

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