Two years ago my laptop was used for the Jira 30 day trial, then Jira not used since. Just bought the server install licence and got a key for my own machine server ID. Unfortunately I cannot install Jira because it insists I should update the expired trial version first rather than just enter a new key for the newer installation. Worse still, I do not have the admin login for the old (uninstalled) Jira that seems to be leaving some licensing data on my laptop despite having been uninstalled.
Has anybody encountered this before, and has a solution I might try? Many thanks!