Currently when filtering on only open tickets we receive a report on all the tickets including those that were already closed
Hi Somaditya
you can add a JQL clause to select the statuses you want to see.
status in (Open, “In Progress”)
staus not in (Closed)
in complex filters pay attention to precedence of clauses
can you post your filter JQL?
Maybe you should filter with JQL on:
resolution IS EMPTY
as only closed issue have a resolution
Best
JP
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