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How to Assign Issues to other than administrator user

AKSHAY THAKARE_p8riaz

HI,

We are unable to assign issues to other than administrator user.

How can I resolve this issue

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Alexey Matveev

Hello,

Go to the project settings -> permissions and make sure that there are users in the groups or the roles defined in the Assignable user permission.

AKSHAY THAKARE_p8riaz

I've given permission to assign the issue to user "Akshay" but when I was trying to assign issues to Akshay we are getting an error "User 'Akshay' cannot be assigned issues."

assign issue.PNG

AKSHAY THAKARE_p8riaz

In single user option, u can see "Akshay Thakare"

@Alexey Matveev I have to fix this issue as early as possible

Nic Brough -Adaptavist-

Is Akshay also an Agent in the project? Only Agents can be assigned.

AKSHAY THAKARE_p8riaz

You can see that In project role's setting Akshay has a service desk as well as admin rights.