Jira is misconfigure and not starting.

Question

I need update IP address and domain per error below.

2018-07-19 11:38:02,031 http-bio-443-exec-10506 ERROR [NoModule] Error getting datasource via DBCP: JdbcDatasourceInfo{uri='jdbc:jtds:sqlserver://x.x.x.x:1433/jiradb;domain=wrong.com', driverClassName='net.sourceforge.jtds.jdbc.Driver', username='user', password='********', isolationLevel='null', connectionProperties=null, connectionPoolInfo=ConnectionPoolInfo{maxSize=20, minSize=20, initialSize=null, maxIdle=20, maxWait=30000, sleepTime=300000, lifeTime=600000, deadLockMaxWait=600000, deadLockRetryWait=10000, validationQuery='select 1', minEvictableTimeMillis=60000, timeBetweenEvictionRunsMillis=300000, poolPreparedStatements=null, testOnBorrow=false, testOnReturn=null, testWhileIdle=true, maxOpenPreparedStatements=null, numTestsPerEvictionRun=null, removeAbandonedOnBorrow=true, removeAbandonedOnMaintanance=null, removeAbandonedTimeout=300, validationQueryTimeout=null, defaultCatalog=null}}

java.sql.SQLException: Cannot create PoolableConnectionFactory (Network error IOException: Connection timed out: connect)

Nic Brough -Adaptavist- · Answer

The database connection is stored in a .cfg.xml in the confluence home directory.  It's text and you can't miss it

(It can't be "extension on the database" - you would be asking it to read the data from a database it does not yet know connection data from)

David_Ray_Isley · Answer

Yes I understand that. But the IP address it showing is no longer exist.

What the extension on the database.  So, I can see if it running locally on Jira server.

Then will need to know how to get access to update the IP address and domain.  Is there a document that covers this?

Nic Brough -Adaptavist- · Answer

That means it can't connect to your database server.  You'll need to ensure the settings are correct and there is a route from the Jira server to the database over your network.