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Exception on Post Function Workflow

Alvin_junjul

Hi All, I am trying to make a post function that will fire when the condition is true. can you help me? I need to fire the event when request name is ABC, if not , post function will not fire. Here is my code

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.user.util.UserManager
CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager()

def cField = customFieldManager.getCustomFieldObject("customfield_xxxxx")
ApplicationUser user = issue.getCustomFieldValue(cField) as ApplicationUser
UserManager userManager = ComponentAccessor.getUserManager();
issue.setReporter((user))

Thanks

Accepted answers

All comments

Nic Brough -Adaptavist-

A post function always "fires" when you go through a transition, so I'm not sure what the problem here is.

If you mean "it runs, but does nothing", then I suspect it's the setReporter call, but you will need to read the logs to see why it is failing.

IT User Support

Hi @Nic Brough -Adaptavist- , what I mean is that I have several request., If user clicks on ABC request , that code post function woildn't fire. I need help on setting if condition

Nic Brough -Adaptavist-

Post functions run during transitions. Just clicking on something isn't going to run a post-function unless it is a transition you are clicking on.

I think you need to describe what you are trying to achieve first.

IT User Support

Hi @Nic Brough -Adaptavist- , Scenario is I have several request. example is I have 3 request . ABC, DEF, GHI . when the user raise a request using ABC, my post function will fire. if not., post function wont fire.

Nic Brough -Adaptavist-

Ok, so have two workflows, one with the post-function, and one without it. Set up Jira to use the workflow with the function for project ABC, and use the other for projects DEF and GHI

IT User Support

Hi @Nic Brough -Adaptavist- , can't I just use the fire an event when the condition is true? I want to utilize that if condition, can you help me?

Nic Brough -Adaptavist-

Firing an event has nothing to do with what you're trying to do.

Conditions control the use of transitions, they would block the whole transition (so not only would you not run your post-function, you would also not make any changes to the issue, or fire the events)

IT User Support

Hi @Nic Brough -Adaptavist- , these 3 request types shares 1 issue type. and it is service request.

Nic Brough -Adaptavist-

So change it so there are two issue types.

IT User Support

Hi @Nic Brough -Adaptavist-, I think I can achieved it using fire post function when a condition is true

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